Privacy & Safety
At Rainbow Black Cosmetics we are committed to protecting your personal information and respecting your privacy. It is your personal data and we respect that.
We want you to be informed about how we use your data, how we keep it secure and your rights.
We will only use your personal data where we have a lawful basis to use it. We will only use your data where: (a) it is necessary for us to perform our contract with you (for example, to fulfill your order); or (b) it might reasonably be expected as part of running our business; and (c) it does not adversely impact your interests, rights or freedoms.
We may sometimes need to use data to comply with our legal obligations. One example is to provide details related to fraud to law enforcement agencies. In other instances, we will ask for your consent to use your data, for example, where you sign-up to receive our email newsletters.
What Information We Collect from You and How We Use It
Information we collect about you and how we will use it depends on how you interact with us. For example, you might place an order on our Website, contact us with a question by email or phone, make a purchase, or book an appointment in one of the stores that carry our products. The information discussed below provides some examples of the information we collect about you and how we will use it.
We will collect personal data needed to identify you, such as your name, username, password and date of birth. We will also collect your contact details, such as your email address, telephone number and billing/delivery address. We will use your information as detailed below.
To fulfill our contract with you:
To fulfill your order, for example, by delivering your products to you or to contact you about your order where necessary
Where you consent:
To send you email newsletters to keep you up-to-date about our products, services, and latest offers, which we think will interest you (only where you consent)
To allow you to enter competitions, events, or prize draws run by us
We will use the information you provide when you contact us by telephone, by email, by post or on social media as detailed below.
Legitimate business purposes:
To provide you with the support and customer service you have requested
SHARING YOUR DATA WITH THIRD PARTIES WE TRUST
We share your personal data with third parties we trust to allow us to provide our services to you. When we do share your data with these third parties, we only provide the information they need to perform the service. We have written contracts in place with them requiring they only use your data for the purpose we specify to them and that your privacy is secure and respected.
The third parties we trust include the following:
Companies that help us fulfill your orders: FedEx, USPS
HOW LONG WILL WE KEEP YOUR PERSONAL DATA?
We may also retain some of your personal data if we are required to do so for legal purposes. Examples include: (a) meeting our legal or regulatory requirements; or (b) preventing fraud and abuse.
We are committed to securing your personal data. We have put in place suitable physical, electronic, contractual and managerial procedures, including our Information Security Management System and Secure Sockets Layer (SSL) encryption, to protect your personal data.
You have the following rights regarding the personal information we hold about you to request:
Access to the personal data we hold about you (commonly known as a "data subject access request") including a copy of it;
The correction of the personal information that we hold about you if it is not complete or accurate. But if you hold an account with us, you may be able to do this in certain cases yourself by visiting the Account Information page on the Anastasia Beverly Hills website;
The deletion or removal of personal data we hold about you where there is no good reason for us continuing to process it or where you have exercised your right to object to processing (see below);
For our processing of your personal information to be restricted to certain circumstances, for example if you want to establish its accuracy or the reason for processing it; and
To obtain a copy of the personal information you have provided us with and to reuse it elsewhere or to ask us to transfer it to a third party of your choice.
We may ask you for proof of your identity before dealing with your request, as a security measure to protect your data.
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