FAQ

Frequently asked questions

I need to change my order or address. Is that possible?


Sorry but once the order is submitted we can not change it in the system so we suggest you contact customer care by emailing: rainbowbcos@gmail.com




How do I find out the status of my order?


By access this link below will guide you in the right direction. Please have your order number ready.




Can I cancel my order once it has been place?


Unfortuanetly, ALL SALES ARE FINAL!




What forms of payment can do we use?


We accept Visa, Mastercards, PayPal, and American Express? Remember ALL SALES ARE FINAL! We do not accept returns or process refunds.




What is my package is lost, damage, or stolen doing transit?


Please contact your local USPS provider. Once the package is shipped from our destination we are not responsible. Please keep damage packages for proof. If you need any further assistance please email us rainbowbcos@gmail.com





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